6 Jobs in Laredo, TX
Peopleready is Hiring a Call Center Agent Near Laredo, TX
Job Description
Call Center Agent
PeopleReady of Laredo, TX is now hiring Call Center Agents! This position assists staff in Eagle Pass Office with technical support of desktop computers, web applications, and related technology.
Support includes general computer troubleshooting; installation and testing of computer systems and peripherals within established guidelines;
assistance with web mail and Microsoft Office products; and management of user accounts and card badges. Applicant will also assist in the maintenance and testing of network devices and associated equipment.
Apply today and you could start as soon as this week.
As a PeopleReady associate you'll benefit from :
- Connections and experience with some of the top companies in your area
- Great benefit package options
- Get matched to jobs quickly
- Competitive pay and steady schedule
- The ability to see your schedule and track your hours right from our easy-to-use app, JobStack!
Pay Rate :
The pay rate for this job is $12.50 / hour
What you'll be doing as a Call Center Agent :
- Assist staff with the installation, configuration, and ongoing maintenance of desktop computers, peripheral equipment and software
- Ensure desktop computers are able to access local area network items such as file servers, application servers, and administrative systems
- Maintains local office IT inventory and notifies management when items need to be replaced or updated
- Maintains network attached devices such as printers and conference phones
- Maintains building's access control list
- Troubleshoots computer hardware and peripheral devices and replaces when necessary
- Troubleshoots basic network and browser issues and works with management to resolve them when necessary
- Assists management with maintaining user accounts and access to network items
- Maintains computer patches and updates on Desktops
Available shifts :
Shift Timings : All Available
Job requirements :
- Experience troubleshooting hardware issues and diagnosing part(s) to be replaced if necessary
- Experience installing software, patches, updates on Desktops
- Experience troubleshooting browser, basic network, software, and printing problems,
- Customer Service Experience
- SKILLS AND COMPETENCIES
- Microsoft Office
- Windows 10
- Microsoft Outlook
- Computer user accounts and network access
- Chrome and Edge browsers including use of developer tools used for diagnosing problems
- Results driven and has the desire to keep learning
- Background check and drug screen required
Job Summary
Full Time
Business Services
$32k-42k (estimate)
05/02/2024
07/01/2024
peopleready.com
TACOMA, WA
3,000 - 7,500
1987
NOEL WHEELER
$50M - $200M
Business Services
Related Companies
The job skills required for Call Center Agent include Customer Service, Call Center, Microsoft Office, Computer Systems, Technical Support, Troubleshooting, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Agent positions, which can be used as a reference in future career path planning. As a Call Center Agent, it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Agent. You can explore the career advancement for a Call Center Agent below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Agent job description and responsibilities
Call center agents are at the frontline of providing solutions to customers’ problems.
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Call center agents need a cache of polite phrases to use when talking with customers.
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Call center agents not only listen to customer complaints, but they also process requests.
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Make sure agents are aware of the call length and offer to call customers back so as to not keep them waiting.
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Manage difficult customer situations and transfer calls to appropriate persons when necessary.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Agent jobs
A call center agent performs a number of functions that are more than just picking up calls.
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They are currently hiring for work at home call center agent positions.
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Learn to deal with angry customers.
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Problem-Solving and Flexibility.
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Use a Calm Soothing Tone of Voice.
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Step 3: View the best colleges and universities for Call Center Agent.
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